About Us
Company Profile
About Us

AO Travel was founded by Sherry Feng, a Chinese Australian resident of Sydney, starting as a small startup in Sydney in 1991.

It has since rapidly expanded to have offices in China and New Zealand.

What We Offer

At AO Travel, everything we do is customer-centric.

Leveraging years of industry operation and experience, in 2023, AO Travel launched a travel resource allocation platform to address common pain points such as insufficient resource integration, complex procurement processes, and untimely services among peers.

We strive to aggregate travel supply chain procurement resources including flights, hotels, travel insurance, car rentals, and attraction tickets, offering the lowest prices.

Our goal is to bring you maximum benefits and a fast, efficient booking experience.

Mission and Values
We curate and sell the best holiday experiences in Australia and New Zealand to ensure your travelers create the most beautiful travel memories.
Excellence in Execution

Our clients value attention to detail, and so does our team.

We never overlook the small things and always strive to do things right.

We endeavor to anticipate every possible issue and address them perfectly and efficiently.

Do the Right Thing

There's no hierarchy here. We're always open to every client.

Customer feedback is a gift, and we handle it with the right approach. We will NEVER deceive our clients.

Reliable Customer Support

AO-TRAVEL and AO-MALL have sales offices in Beijing, offering "one-stop service."

They represent travel products and service needs from Australia, New Zealand, Fiji, and the South Pacific.

With our expertise, professionalism, and online technological solutions, we provide comprehensive advice on FIT, group bookings, hotels and attractions to agents.

Our team impresses peers and clients with innovation and learning, responsibility, positivity, and optimism!
Company Introduction Document